EXXUIT Maison de Couture & Atelier

Shipping & Delivery Policy

Every Exxuit garment represents a commitment to fine textiles, sartorial precision, and uncompromised quality. To ensure your piece arrives in pristine condition, all domestic fulfillment across India is managed under strict white-glove handling protocols.

Atelier Preparation & Hand Finishing

To ensure every seam, drape, and structural detail adheres to our sartorial standards, all Exxuit pieces undergo a dedicated preparation phase:

  • Dispatch Window: Standard orders are inspected, hand finished, and dispatched from our atelier within 7 business days following payment confirmation.

Custom & Bespoke Commission Timelines

Select Exxuit garments are crafted exclusively on a made-to-order or custom commission basis to honor specific sartorial requirements:

  • Tailored Fulfillment Window: Due to rare textile sourcing, intricate hand finishing, or personal fitting specifications, turnaround times for bespoke pieces vary by creation.
  • Personalized Communication: Fulfillment timelines are not fixed for custom orders. Your dedicated Client Care Advisor will contact you directly following commission placement to confirm estimated delivery milestones.

White-Glove Domestic Delivery

Exxuit extends white-glove shipping on all domestic orders across India with our compliments.

  • Transit Window: Following atelier dispatch, transit typically takes 2 to 5 business days, depending on your delivery location within India.
  • Coverage: We service major metropolitan cities, commercial hubs, and select pin codes across all states and union territories.
  • Express Coordination: For time-sensitive private engagements, please contact Client Care prior to ordering to coordinate priority handling.

Signature & Secure Transit Protocols

To safeguard the privacy and security of your sartorial selection during transit:

  • Physical Signature Required: All Exxuit packages require a physical signature upon receipt. Packages will not be left unattended or deposited with third parties without written authorization.
  • Archival Packaging: Garments are protected inside climate-conscious apparel covers and sealed within discreet, unbranded outer transit boxes.
  • Tamper Verification: If the outer tamper-evident seal shows signs of compromise upon arrival, we advise you to refuse delivery and notify Client Care immediately.

Address Restrictions & Delivery Modifications

Due to security controls surrounding high-value shipments:

  • Address Revisions: Destination updates can only be executed prior to physical atelier dispatch.
  • Restricted Addresses: Exxuit does not deliver to P.O. Boxes, military zones, or third-party freight forwarding services within India.
  • Delivery Attempts: If you are unavailable upon arrival, our logistics partner will initiate up to two re-delivery attempts before securely returning the package to our atelier.

Transit Insurance & Client Support

Your shipment is fully insured against theft, loss, or environmental damage from the moment it leaves our atelier until a physical signature confirms delivery. Upon dispatch, tracking information will be communicated via SMS and email.

Exxuit Client Care

Logistics & Fulfillment Office

Email: ________________
Telephone / WhatsApp: ________________